INSTALL & CONNECT
Run it on your own machine.
Install Verticals and link your own WhatsApp number as the owner. Nobody else's server sits in between.
VERTICALS / 001 · WHAT IS IT
Your business, answered on WhatsApp.
Verticals runs on your own machine, under your own WhatsApp number. You decide what customers see and how the conversation goes — in plain English, no code. It handles the talking, and quietly runs the numbers behind the scenes.
MODULE / LIVE DEMO
READY
Describe your business. We'll build it live.
This isn't a preview of the assistant — it is the assistant. Whatever you get on WhatsApp in the next minute is exactly what your own customers get, word for word, the day you go live.
Write it the way you'd explain it to a new customer. The more of these you cover, the better it comes out:
- Business name & location
- What you sell or do
- Hours or availability
- Tone — warm, formal, playful…
- What customers should be able to ask for or do (book, order, cancel…)
A real, working assistant on real WhatsApp — the same one your customers would message, live for one hour so you can try it yourself, no signup needed. Takes up to a minute to build.
VERTICALS / 002 · PROCESS
Yours. Installed on your machine.
SET THE RULES
You write the flow, in plain English.
Upload what your business does, then decide exactly what customers see and how the conversation should run. Your rules, not a template.
IT RUNS THE FLOOR
It handles customers your way.
Every message gets treated exactly how you designed it — day or night, no one watching the phone.
VERTICALS / 003 · THE AI EDGE
It doesn't just talk to customers. It watches the business.
Underneath every conversation, Verticals is also orchestrating and analysing — turning ordinary activity into a plain-English action plan. Daily, weekly, or monthly. Your call.
MODULE / BUSINESS INSIGHT
EXAMPLE
Say you run a restaurant, and there's another one right across the street.
OBSERVATION
Foot traffic next door spikes hard, 6–8pm, Thursday through Saturday. Yours doesn't move.
DEEP DIVE
Verticals traces exactly when that gap opened up, and what changed around it.
ACTION
Try a dinner-hour coupon in that exact window this week, then measure what happens to yours.
VERTICALS / 004 · WATCH IT WORK
Four steps, four videos.
The whole onboarding, recorded end to end — from generating a business's config to a real customer getting a real reply.
Generate the config
The onboarding skill turns a plain description of the business into a real vertical spec, delivered as a PDF.
Upload the business
Send the generated PDF to the Verticals WhatsApp number and watch the business register and go live.
Add business-specific context
Upload what the assistant actually needs to know — a menu and prices, a property inventory, whatever the business runs on.
A real customer, a real reply
A customer messages the business on WhatsApp, and the assistant answers — grounded in everything set up in the steps before.
Verticals is built on Adiyan, the AI mesh platform that powers the WhatsApp assistant, orchestration and business insight underneath every vertical.
VERTICALS / 005 · COVERAGE
Choose your vertical.
Four kinds of businesses already run their WhatsApp on Verticals.
01 / 04 — SERVICES · CREATIVITY · COMMUNITY
The Dreaming Host
Answers questions, welcomes new enquiries, and gathers what a customer needs before handoff.
02 / 04 — RETAIL · STORES · BRANDS
The Merchant
Answers product questions, takes orders, checks stock, and follows up automatically.
03 / 04 — BOOKINGS · SUPPORT · OPERATIONS
The Harlequin
Captures bookings, answers timing questions, and routes anything complex to a person.
04 / 04 — COMMUNITIES · ASSOCIATIONS · BEYOND
The Shared City
Shares announcements, answers recurring member questions, and points people to the right contact.
VERTICALS / 006 · FAQ
Frequently asked.
01Is this a chatbot?+
No — it's software you run and own. Underneath the WhatsApp conversation, it's also orchestrating the flow you defined and analysing the business, not just chatting.
02Do I need a technical team?+
No. Verticals installs on your own machine with no code — you describe your business and your rules in plain English, that's it.
03What happens when it can't answer?+
It asks for clarification or hands the conversation to a person, instead of guessing.
04Is the "try it live" demo a real assistant?+
Yes — it's registered for real and answers on real WhatsApp, just scoped to one hour so a live demo doesn't stick around forever. Whatever it says back to you is exactly what your own customers would get once it's live — same voice, same rules, no separate "demo mode." A real deployment for your business simply doesn't expire.
VERTICALS / 007 · GET STARTED
Give your business
an answer.
Tell us what your business does. We'll show you what your assistant could do.
START A CONVERSATION →